The following documents are acceptable:

• DD-214
• LES, DFAS or TRICARE document
• Veterans Affairs ID or VA Postal Letter
• USAA Insurance Card (VerifyPass follows the same eligibility protocol as USAA)
• Navy Federal Statement (screenshots from within the app are not sufficient)
• Driver’s License showing Veteran mark
• G.I. Bill Statement of Eligibility

The WoodMaxx military discount cannot be used on top of other promotions or on select sale items.

If you’ve completed verification with VerifyPass but are being prompted to verify again, there’s a few possibilities:

1. (Most Common) You verified under a different e-mail initially. For example, you created an account with E-Mail #1 and completed verification. You’ve now returned to VerifyPass several months later and clicked “Sign in with Facebook” (or Google). But, your Facebook is connected to E-Mail #2, so you’re being prompted to “re-verify” because you technically just created a new account.
2. You clicked a different group’s button. If you’re opening verification from a merchant website, sometimes people click the wrong verification group. For example, you’re already verified as Military, but on the website you’re visiting, you accidentally clicked Get Code underneath the Teacher group. So you’re being asked to verify as a Teacher.
3. You verified under a different group initially. Occasionally, certain groups can overlap, such as First Responders and Medical. Visit your Account page to check the groups you’re verified as. If it shows No Verified Groups but you’re certain you verified with VerifyPass before, refer to #1/#2 above.
4. You verified under a group which expires. Most groups have no expiration for verification, however certain groups are prompted to re-verify once per year (such as Students and Disadvantaged).
   (Less Common) You deleted your account. If you visited your Account -> Delete Account -> then typed “I Understand”, you would need to re-verify.

To start, please either login to your WoodMaxx account, or create an account with us under “Sign In” at the top right of our website. Once completed, revist this page and proceed with Step 2, where you will be asked to create an account with VerifyPass, or sign in to a current one. A one-time only code will be sent to your email to be used on your purchase. Thank you for your service!